Brassard Seren Loop

A Touch of Gold, A Heart of Grace. Delicately crafted from 925 sterling silver and adorned with a romantic heart-shaped design, this bracelet radiates warmth and charm. Finished with 14K gold plating and shimmering zircon inlays, it captures the essence of elegance in every detail. Lightweight at 11g, it’s perfect for daily wear or heartfelt gifting.

We always strive to ensure your order arrives as quickly and smoothly as possible. Delivery typically takes 7–14 business days, depending on your location and order size.

All orders are processed within 1–3 business days after purchase. Once your order has been shipped, you’ll receive an email with tracking information so you can follow your delivery all the way to your door.

Please note that during holidays or promotional periods, delivery times may be slightly longer.

1. What payment methods do you accept?

We accept Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, PayPal, Shop Pay, UnionPay, and Klarna. All payments are processed securely and encrypted.

2. How long does delivery take?

Orders are usually shipped within 1–3 business days. Delivery times may vary depending on the product and destination.

3. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email to follow your package’s journey.

4. Can I return or exchange a product?

Yes, you can return or exchange products within 14 days of receipt, provided the item is unused and in its original condition. Please contact our customer service for instructions.

5. How do I contact customer service?

You can reach us via email at info@orndra.com or through the contact form on our website. We usually respond within 24 hours on business days.

6. Is my personal information safe with you?

Yes, we protect your personal information in accordance with applicable data protection laws and use secure technology to safeguard your data.

7. Can I change or cancel my order?

Please contact us as soon as possible if you wish to change or cancel your order. If the order has already been shipped, changes are unfortunately not possible.

8. What should I do if I receive a damaged or incorrect product?

Contact customer service immediately with photos of the product, and we will assist you with a replacement or refund